What is plain language?
Plain language involves making sure that documents are written in the most direct and clear way so that readers can easily understand and use the information.
- Remove jargon and unnecessary official, legal or bureaucratic wording.
- Replace lengthy, complex sentences with concise ones.
- Pay attention to design and layout of documents to make them as accessible as possible.
Plain language is a vital tool for clear communication.
Which documents should be written in plain language?
- Letters, memos, emails
- Policy documents
- Procedure manuals
- Submissions and tenders
- Brochures and newsletters
- Words for the website
From Writers Write